Privacy Policy

Your Privacy Matters to Us

At DM Finance, your trust means everything to us. When you share your personal information, you are trusting us with an important part of your life. We take that responsibility seriously.

This Privacy Policy explains how we collect, use, and protect your information while supporting you through your finance journey.

What Information We Collect

To provide you with suitable advice and credit assistance, we may collect information such as:

• • Contact details
  • Financial and employment information
  • Identification documents
  • Details about your goals, needs, and loan requirements

We only collect information that is necessary to understand your situation and assist you properly.

How We Use Your Information

Your information allows us to:

• • Understand your financial position and credit needs
  • Recommend suitable loan options
  • Prepare and submit applications to your chosen lenders
  • Communicate with you throughout the process
  • Provide support after settlement
  • Share updates or marketing communications, with the option to opt out at any time

Our use of your information is always focused on providing a clear, supportive, and transparent service.

Who We Share Information With

To progress your loan, we may share your information with:

• • Our credit licensee, Connective Credit Services Pty Ltd (ABN 51 143 651 496)
  • Lenders and financial institutions you choose to apply with
  • Third-party service providers that assist with verification or processing
  • Professional advisers, with your consent

We do not sell or rent your personal information. Ever.

Your Rights

You have the right to:

• • Access the personal information we hold about you
  • Request corrections if information is inaccurate
  • Raise concerns if you believe your information has not been handled correctly

To exercise any of these rights, please contact your broker.

You can also learn more about your privacy rights via the Office of the Australian Information Commissioner website.

How We Protect Your Information

We use secure systems and take reasonable steps to protect your information from misuse, loss, or unauthorised access.

While no online system is completely risk-free, we encourage you to contact us immediately if something does not feel right or if you receive a suspicious message.

Important Security Reminder

We will never ask you to transfer money or make payments via email.

If you receive any unexpected payment request, stop and contact us immediately on 0409 950 555.

For general scam awareness, visit Scamwatch.

Marketing Communications

We may send helpful updates, tips, or news from time to time. You can opt out of marketing communications at any stage.

Website Analytics and Cookies

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can manage cookie preferences through your browser settings.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes to our processes or legal requirements. The most current version will always be available on our website.

Contact Us

If you have any questions about how your information is handled, please contact your broker. We are always happy to help.